Frequently Asked Questions
Everything you need to know about our botanical-inspired apparel
What materials are used in Serene Herbs clothing?
We prioritize sustainability by using 100% organic cotton, hemp blends, and linen to ensure our garments are as gentle on the earth as they are on your skin.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our return portal to start your request.
How should I care for my organic fabric garments?
To preserve the natural fibers, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Is your packaging eco-friendly?
Absolutely. Every Serene Herbs order is shipped in 100% compostable mailers with recycled tissue paper to minimize our environmental footprint.